18000 FAQ — All Your Questions Answered in One Place

18000To register, you'll need your full name, date of birth, an active mobile number, and an email address. Your mobile number is essential, as all deposits and withdrawals are processed through it. You must be at least 18 years old and provide accurate information matching your national ID.

No, 18000Opening an account is completely free — registration costs nothing. However, a minimum deposit of ৳500 is required to start betting.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and you will receive an OTP or reset link. Set a new password and log in. If you continue to have trouble, contact support@18000.biz.

No. 18000Only one account per person is allowed. Any attempt to create multiple accounts under the same name or mobile number will result in all accounts being suspended and balances may be forfeited.

KYC verification is mandatory for large withdrawals. Simply upload a photo of your national ID. This helps secure your account and prevents fraud.

Send a request to support@18000.biz or go to the Responsible Gaming section and select Self-Exclusion. You can withdraw your remaining balance before the account is closed.

To change your email, please contact support. The change will be processed after identity verification. Usernames are generally not changeable.

Log in → Click "Deposit" → Select a payment method (bKash/Nagad/Rocket/Upay) → Enter the amount → Complete the payment as instructed → Submit with your reference number. Your balance is typically credited within 5–15 minutes.

18000The minimum deposit at is ৳500. This limit applies across all payment methods — bKash, Nagad, Rocket, and Upay.

Please wait 30 minutes first. If the funds still haven't arrived, email support@18000.biz with your transaction ID or contact us via live chat. We typically resolve issues within 1–2 hours.

We currently support bKash, Nagad, Rocket, and Upay — all with instant deposits. More payment methods will be added in the future.

18000 No charges are applied on deposits. However, your mobile banking provider's own transaction fees may apply.

Daily and weekly limits depend on your account tier and KYC status. Standard accounts can deposit up to ৳50,000 per day. Completing KYC verification increases your limits.

Contact us immediately at support@18000.biz with your transaction ID and we will investigate. Please note that payments sent to the wrong number cannot always be recovered — so always double-check the number and amount before making a payment.

Yes. Go to "Responsible Gaming" under Account Settings to set your own deposit limits. Changes take effect immediately.

Refresh the page or log out and log back in. If the balance still does not appear, wait 30 minutes and try again. If the issue persists, contact support with your transaction ID.

Usually within 6 to 30 minutes. During peak hours, it may take 1–2 hours. Larger amounts without KYC verification may take longer.

18000The minimum withdrawal at is ৳300. To withdraw a bonus balance, you must first meet the applicable turnover requirements.

Please contact support to find out the reason. Common causes include: incomplete KYC, unmet turnover requirements, mismatched mobile number, or detected suspicious activity.

Standard accounts can withdraw up to ৳1,00,000 per day. Verified accounts have a higher limit. For larger amounts, please notify support in advance.

18000 There are no fees on withdrawals from our end. However, your mobile banking provider's own charges may apply.

Withdrawals can be cancelled before processing begins. Contact support while the request is still pending. Once processing has started, cancellation is no longer possible.

Cricket, football, tennis, badminton, kabaddi, basketball, volleyball, and 100+ more sports markets. Both live betting and pre-match betting are available.

Bet in real time using live odds as the match unfolds. Odds change by the second, so quick decisions matter. A stable internet connection will give you the best experience.

The minimum bet is ৳50. Limits may vary by market. Maximum bet amounts are determined by the specific market and event.

If a match is cancelled or abandoned, your stake is generally refunded in full. For accumulator bets, any cancelled leg is settled at odds of 1.00.

Bets generally cannot be cancelled once placed. However, some events offer a cash-out option — allowing you to take partial or full winnings before the match ends.

18000Decimal odds are used at 18000. For example, odds of 2.00 mean a ৳100 bet returns ৳200 in total (৳100 profit). Winnings = Stake × Odds.

A single bet covers one outcome. An accumulator (multi-bet) combines multiple outcomes — if all selections are correct, the payout can be massive. Higher risk, but higher reward.

Log in → go to the "My Bets" or "Betting History" section. You will find a full list of pending, won, and lost bets along with dates and amounts.

After registering and verifying your email, make your first deposit and a 50% welcome bonus will be credited to your account automatically — no code required.

The bonus amount must be turned over 5x before you can withdraw. For example, a ৳1,000 bonus requires ৳5,000 in total bets. You can track your turnover progress on the dashboard.

Sign up with a friend's referral code and both of you will receive a bonus. Enter the referral code in the designated field on the registration form.

A percentage of your weekly losses is returned as cashback. The exact percentage depends on your VIP level. Cashback is credited automatically every Monday.

Go to the deposit page or the promotions section, enter your code in the voucher code field, and click "Apply". If the code is valid, the bonus will be credited automatically.

Bonuses must generally be used within 30 days of being credited. Validity periods may vary by offer. Expired bonuses are automatically cancelled.

Change your password immediately → log out of all active sessions → notify us at support@18000.biz. We will review your account and ensure it is secured.

Yes, completely safe. 18000 256-bit SSL encryption is used to protect your data. Your information is never sold or shared with any third party.

Always access the site through the official URL (18000.biz). 1800018000 staff will never ask for your password or OTP by phone or message. Do not click on suspicious links.

Under "Responsible Gaming" in Account Settings, you'll find deposit limits, break mode, and self-exclusion options. Learn more Responsible Gaming page.

Go to "Security" under Account Settings and enable SMS or email OTP verification. Once activated, any login from a new device will require an OTP.