🔒 SSL Encryption 🛡️ Zero Data Sales ✅ GDPR Compliant

18000 Privacy Policy — Our clear commitment and guidelines for protecting your personal information

18000This policy clearly explains how collects, uses, and protects your data — with full transparency.

Last Updated: 1 June 2026  |  Version: 2.4
SSL256-Bit Encryption
0%Data Sales
24/7Security Monitoring
7+Years of Trust

Summary

Our Three Core Commitments

🔒

No Data Sales

Your information is never sold to any third party.

🛡️

Maximum Security

Your data is protected with SSL encryption and two-factor authentication.

👤

Your Controls

You have the full right to view, correct, or delete your data.

1

Introduction — Why does this policy matter?

18000 believes you should have full control over your personal information. This Privacy Policy ("Policy") explains how 18000 What types of data are collected, how they are used, and how they are kept secure.

18000By using -'s website or services, you agree to this policy. This policy 18000An integral part of the Terms & Conditions.

This policy is written in Bengali so that all members in Bangladesh can easily understand it. If anything is unclear, please ask our support team.

We adhere to international data protection standards. Our commitment to your data isn't just on paper — it is actively upheld every single day.

2

What information do we collect?

18000 Only the data necessary to provide our services is collected. The categories of data and their purposes are listed below:

Data Type Example Reason for Collection
Identity Information Name, Date of Birth, NID Number Identity Verification (KYC)
Contact Information Mobile number, email Account Registration & Support
Financial Information Mobile Banking Number Deposits & Payouts
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Betting history, login times Service Improvement & Personalisation
Cookie Information Session Cookies, Preference Cookies Improving User Experience

What we do not collect: We will never ask for your mobile banking PIN, bank password, or card number. If anyone requests this information, they are 18000is not a representative of -.

3

How Your Data Is Used

18000 Collected data is used for the following purposes:

  • Account Management: For registration, login, and identity verification.
  • Financial Transactions: For processing deposits, paying out winnings, and verifying transactions.
  • Security Verification: For fraud detection and account security.
  • Service Improvement: For analytics to improve your platform experience.
  • Contact: For important updates, promotions, and support.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Responsible Gaming: To identify excessive betting patterns and provide appropriate support.

Your betting history is used solely for account management and security — never for advertising purposes.

4

Data Sharing & Third-Party Policy

18000 Your personal data is never sold. The only situations in which data may be shared with third parties are:

  • Payment Provider: Only the minimum required data is shared with bKash, Nagad, Rocket, and Upay solely to process transactions.
  • Identity Verifier: Only the necessary data is shared with trusted verification providers as part of the KYC process.
  • Legal Obligations: Data may be disclosed when required by a valid government or court order.
  • Security Partners: Limited technical data shared with specialist cybersecurity firms.

No data is shared with advertising companies, data brokers, or any unauthorised third parties. This 18000The unwavering policy of -.

Whenever data is shared with third parties, a Data Protection Agreement (DPA) is in place to ensure your information cannot be misused.

5

Cookies & Tracking Technologies

18000-'s website uses cookies. Cookies are small data files stored in your browser. We use three types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: For remembering language preferences and user settings.
  • Analytics Cookies: To understand site usage and improve your experience. You have the option to disable these.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in properly.

18000 No third-party advertising tracking cookies are used. Your browsing activity is never sold to advertisers.

6

Data Retention Duration

How long your data is retained depends on the type of data and applicable legal requirements:

  • Active account information: For as long as your account remains active.
  • Financial transaction records: Up to 7 years, as required by law.
  • Login & Security Logs: 6 months.
  • Support Contact: 2 years.
  • Data from closed accounts: 3 years from the date of account closure.

Once the retention period expires, data is securely deleted or anonymised. If data is no longer needed before that period ends, it is removed promptly.

7

Security Measures & Technology

Protecting Your Data 18000 Using industry-leading technology, including:

🔐
SSL/TLS Encryption

All data transfers are secured with 256-bit encryption.

🛡️
Two-Factor Authentication

An additional verification layer for logins and withdrawals.

👁️
24/7 Monitoring

A dedicated security monitoring team is on duty around the clock.

🔥
Firewall Protection

Multi-layered firewall and DDoS protection.

In the event of a security breach 18000 Affected members will be notified within 72 hours and the issue will be resolved promptly. To date, no major data breach has occurred 18000This has never happened at .

8

Your Data Rights

18000As a member of -, you have the following rights over your personal data:

👀
Right to Access

The right to know what information we hold about you.

✏️
Right to Rectification

Right to correct inaccurate information.

🗑️
Right to Erasure

Request deletion of your data under applicable circumstances.

Right to Restriction of Processing

The right to restrict the use of your data for specific purposes.

📤
Right to Data Portability

Right to receive a copy of your data.

🙅
Right to Object

Right to object to specific processing of your data.

To exercise any of these rights, email us at support@18000.biz or reach out via live chat. We'll respond within 30 days.

9

Protection of Minors' Data

18000 Services are strictly available to users aged 18 and above. We do not knowingly collect any data from minors.

  • Age verification is carried out at the time of registration.
  • Proof of age may be requested in cases of suspected underage access.
  • Any account identified as belonging to a minor is closed immediately.
  • Any data found to belong to a minor is deleted immediately.

If a parent or guardian believes their child has 18000has registered, please notify us immediately at support@18000.biz. We will take prompt action.

10

Policy Changes & Updates

18000 This Privacy Policy may be updated at any time. When changes are made:

  • Updates will be sent to your registered email.
  • The updated version date will be published on the website.
  • You will be notified at login whenever significant changes are made.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend revisiting this policy from time to time — especially when you start using a new feature.

11

Contact & Complaints

For any questions, complaints, or requests regarding the Privacy Policy:

Email: support@18000.biz

Live Chat: Available on the website 24/7

Responding to data protection complaints within 30 days of receipt 18000For complex cases, a maximum of 60 days may be required.

Policy Acknowledgement

18000 By using the platform, you are deemed to have read and accepted this Privacy Policy. Last updated: 1 June 2026

What sets 18000's privacy practices apart?

We protect your data not just in words, but through technology.

🔐
Bank-Grade Encryption

18000uses bank-grade 256-bit SSL encryption. Every transaction and login you make is fully encrypted.

🚫
Zero Data Sales Policy

18000 Your data is never sold — not to advertisers, data brokers, or anyone else.

👤
Your Data, Under Your Control

View, update, or request deletion of your information at any time. 18000This right is always guaranteed at .

🕵️
Automated Threat Detection

Our AI-powered system monitors for suspicious logins and fraudulent activity around the clock. You'll be alerted immediately if anything unusual is detected.

📋
Transparent Data Usage Log

A record of when and how your data has been accessed or used 18000 Stored and made available upon request.

🌐
International Standards Compliance

Compliant with GDPR and international data protection standards 18000 Bangladeshi users receive the highest level of protection.

Privacy FAQs

The most common privacy questions from our members.

Stay Informed About Data Security

18000 We will never ask for your password or mobile banking PIN over the phone or by email.

No, never. 18000One of 's most fundamental principles is a strict no-data-sales policy. Your name, mobile number, betting history — none of your information is ever passed on to advertisers or data companies.

When an account is closed, most data is deleted within 3 years. However, financial transaction records must be retained for 7 years for legal reasons. To formally request data deletion, please contact support@18000.biz.

Data may only be disclosed in response to a valid court order or a lawful directive from a government authority. No data is voluntarily shared with or handed over to any government body upon request. Should such a situation ever arise, 18000 The member is notified where legally permitted.

General information (name, email) corrections are completed within 24–48 hours. Financial information updates may take 3–7 business days due to additional verification. Correction requests can be submitted via live chat or email.

No. 18000In its 7-year history, there has never been a major data breach or security incident. Our 24/7 security team and multi-layered protection have kept it that way.

Join with Confidence — Your Data is Fully Protected

Your privacy at 18000 is our top priority. Register with confidence.

⚠️ Not for those under 18. Please gamble responsibly.

বাংলা